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Abstract: 

This article is a first-person account of an investigation of a sexual abuse complaint against a client’s son-in-law, in which issues of the victim’s possible dementia complicate the investigation. The author reports that by the use of counseling techniques a rapport was developed, and, through continued conversation, inconsistencies between differing reports were resolved. Her conclusion; counseling is the key to successful assistance.

Keywords: http://www.civicresearchinstitute.com/purchase/online/php building rapport; active listening; crisis intervention; psycho-education; problem-solving

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