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Dealing with Emotions in the Resolution of Business Disputes  (Volume 52, Number 19–November 6, 2019)


Author:  C. Edward Dobbs.


Source: Volume 52, Number 19, November 1 2019 , pp.227-238(12)




Review of Securities & Commodities Regulation

Abstract: 

This paper addresses the reality and impact of emotions in mediated settlement negotiations for the resolution of disputes in business cases. The author discusses some of the emotions commonly encountered in business disputes, even among sophisticated mediation participants, and offers suggestions on how to deal with those emotions.

Keywords: Mediation; Emotional Underpinnings of Business Disputes; Emotions and Settlement Dynamics

Affiliations:  1: Hudson Rainer & Dobbs LLP.

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