Home      Login

Abstract: 

Over the last two decades, demands for improved service quality and accountability have led mental health service providers and funders to search for ways to improve client outcomes. Previous reforms, which focused on system-level interventions, have been found to affect system-level variables such as access, but not client-level outcomes. For client-level outcomes, the field is turning to evidence-based treatments as one solution to the problem. The Center for Evaluation and Program Improvement (CEPI) at Vanderbilt University has developed an evidence-based, outcome-driven continuous quality improvement system called Contextualized Feedback Intervention Training (CFIT) that takes advantage of recent advances in web technology to collect, track, analyze, and influence performance outcomes. It offers service providers tools for continuing professional development and quality improvement and enables provider organizations to make data-based decisions and transform themselves into learning organizations. The CFIT program has four major components: organizational assessment, a comprehensive system for measuring treatment progress, a formative feedback system, and training.

Keywords: 

Affiliations:  1: Vanderbilt University; 2: Vanderbilt University; 3: Center for Evaluation and Program Improvement, Peabody College; 4: Center for Evaluation and Program Improvement, Peabody College.