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Abstract: 

Financial exploitation investigations have often been the most difficult for Adult Protective Service (APS) investigators to conduct and working with financial institutions has also proven to be a challenge. A grant from the Administration on Aging placed a Financial Exploitation Specialist at the Philadelphia Corporation for Aging (PCA). This enabled the local protective services agency to have staff that spoke the language of the financial institutions. This produced many benefits for the APS Department, not the least of which was the ability to get a clear and more useful response from loss management departments in financial institutions throughout the city. It was just one of these encounters that prompted the start of the pilot project between First Union/Wachovia and Philadelphia Corporation for Aging.

Keywords: Wachovia Bank; collaboration between public and private sector

Affiliations:  1: Philadelphia Corporation for Aging (PCA).